White Papers
Articles
Case Study: Savers Bank
Telecommunications Upgrade & Addition of IP Telephony
Although they are almost one hundred years old, Savers Bank embraces and knows how to make use of new technologies. BCS recently completed a project to upgrade Savers Bank's telecommunication platforms and to implement IP telephony.
Current Software Versions for Telephone Systems
Telephone systems are just as reliant on their software as PC's. Manufacturers regularly release new software versions, either to deliver bug fixes, improve integrations, or to add new features. Here is a partial list of the most recent software versions for many of the telephone systems we sell and service.
Two Phone System Features That Can Save You Money
Are you using only the most basic features of your phone system — dial out, answer a call, place a call on hold? Maybe even employing the old manual intercom method — yelling, "Yo!" across the office? Your phone system can do more. Here are two features that provide convenience and increase efficiency.
Phone System Disaster Recovery
You have to be prepared. Know how to get back up and running quickly after a phone system failure caused either by a weather-related emergency, power outage, equipment malfunction, or loss of dial tone services.
Tips
Using Automated Attendants and Voice Mail
Help callers feel comfortable when using your automated attendant or leaving voice mail messages.
